Marriott Customer Service
Marriott's Customer Service Help Page:
https://www.marriott.com/marriott/contact.miThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: Hi! I just canceled a reservation at the DTW airport Marriott that I only made one hour before. Cancellation number: ********. **I made the reservation from the plane, because I was told the power was out in Ann Arbor, which is where I was headed to stay. When I got off the plane, I realized that the hotel required me to take a cab to it. I have some mobility issues and prefer not to leave the airport. I I tried at least ** times to call the hotel, and the line is busy. Since I’ve already had a reservation canceled today, because of power outages, and because no one at marriott could pick up the phone, I was concerned that there was a power outage here as well. So I did go ahead and cancel this reservation but would very much like a refund. I truly hope this reservation for no more than one hour. I also turned around and put him at the Westin hotel, which is attached to the airport and is also Bonvoyp property.
What happened: have a Bonvoy membership number and lots of points, but I can no longer log in.*Andrea Sonnenberg*the membership number **********and the password cannot be reset.
What happened: Address change,*My new address is: **ID.************Feseha Ashagire***** cherry hill road, *****College park, MD.*****
What happened: The problem: Points expired, can I get them back somehow?
What happened: The problem: *****
What happened: I called the *** number to book a room for Friday and Saturday night June ** **** and July * ****. The man on the phone informed me that there was a jacuzzi and a pool. It was very important that there was a jacuzzi as my wife wanted to soak in the hot water because she has back problems. I was very eager to surprise her with the * day mini get away, due to it being our anniversary,I was also told there was a great restaurant. When we arrived the front desk clerk informed me that there was *o jacuzzi but there was a pool. But it was after pool hours but it would be open in the morning.He then sent us on a ** minute hike to find our room with no help at all for are baggage,not even a cart.We found out after there was no pool. The ice machine on almost every floor was out of order. And the last but not least complaint was the * wedding reception guests running around the halls making all sorts of noise and preventing my wife and myself any sort of enjoyment on our night. Also preventing any sleep. I would like a refund. My email is *****@***.com
What happened: I don’t remember my password but my email address and phone number need to be updated in my profile. I am caught in a loop and can get no help from the computer. I need to talk to a human to resolve the issue. If I try to update my password, they need updated email. If I try to update my email they need password. This is extremely frustrating. Tired of talking to a computer that keeps me going in circles. Coming close to deleting my account and going with a company that is easier to do business with.
What are customer support channels for Marriott?
Marriott provides helpful channels like email, phone, help center, etc., for customers to receive support. The Marriott customer service team also offers social media support for quick advice and solutions.
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Email: customer.care@marriott.com
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Phone: 888-236-2427
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Help Center: https://www.marriott.com/marriott/contact.mi
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Facebook: https://www.facebook.com/Marriott/
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Twitter: https://twitter.com/Marriott
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Instagram: https://www.instagram.com/marriotthotels/
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YouTube: https://www.youtube.com/c/MarriottHotelsandResorts/
What kind of support does Marriott offer?
Marriott offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Marriott customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
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