Marriott Reviews

Based on 2 customer reviews from our shopper community, Marriott's overall rating is 4.50 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.5

2 Reviews

Overall Rating

5 Stars

1

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (2)
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EvelynRamirez
October 29, 2020
"Good job, Marriott!"
In times of Covid-19, you can forgive some companies for being slow to respond to customer needs. However, Marriott sent out an email offering a refund! I agreed, and the next day the money returned to me. I will 100% book again with Marriott when my trip is rescheduled.
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Arlene.Castillo
August 11, 2015
"Great room heart attack breakfast!"
Towne Center Suites in Tucson do provide spacious clean and comfortable accommodations but although staff are very pleasant, they fail to provide necessary service to keep coffee on hand and frequently allow items in breakfast to run out. They need to monitor it more frequently. I had to request coffee replacements 5 times. Breakfast is high cholesterol with minimum healthy choices except apples and oranges. Their remotes for tv in lounge do not work and are sometimes lost.
Questions & Answers
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How easy is it to get a hold of customer service at marriott?

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AlanKelly
March 12, 2020

“Easy. Getting to one that knows anything, has any authority or who will identify themselves is impossible.”

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What made you choose marriott over similar businesses?

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JorgeMedina
March 12, 2020

“Ignorance of how I would be disrespected by this company”

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Is marriott a scam or a legit company?

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yellowmouse539
July 01, 2019

“When it comes to bed bugs, Marriott handles things in a scam, not legitimate way. If you are going to stay in a Marriott hotel, make sure you know how to check for bed bugs before you travel, because the chances are much higher that you'll have bed bugs in a Marriott hotel room than at other hotel chains”

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